The process to use the FTP site is easy. Just follow these steps:

1. Click here to connect to our ftp site.

2. You will be asked for a username and password, which you need to obtain from your contact at Elemental Design. Enter "______" for the username and "______" for the password (both all one word and lowercase).

3. If you're using Internet Explorer, follow the instructions on the page to "view the FTP site in Windows Explorer". This will allow you to just drag and drop or copy and paste files from one location to another.

4. If you are asked for the username and password again during step 3...just enter the same information again.

That's it! You can save the site as a favorite and tell it to remember the username and password to make it easy to access the site in the future. Download files to your computer and open them from there as opening them on the ftp site does not work. If you have any problems just give us a call.